Soft Skills Training I Soft Skills Courses I Communication Courses I Motem

“Your ability to connect with others, build trust, manage conflict, and communicate effectively are more important than ever. Motem’s soft skills training and courses can help to improve your results, strengthen relationships and develop your interpersonal skills.” Melissa Kidd, Director

Motem’s soft skills courses

Motem is built on the belief that the presence of empathy and curiosity in our relationships means stronger connections, clearer communication and more productive teams. Informed by cutting-edge psychology research and the latest thinking in neuroscience, you’ll find the soft skills courses practical, engaging and relevant.

Sales Training

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Negotiation Training

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Public Speaking

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Teamwork Training

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Business Writing

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confidence training courses motem self esteem

Confidence Courses and Training

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Motem professional skills training London Bristol

A specialist in communications training

Communication in business has never been more important. Whether you are a broker looking to write more business, an IFA wanting to stand out in your market, or a claims professional looking to hold challenging conversations confidently, Motem’s communication courses are here to help.

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Communication courses in London, Birmingham and Bristol

Prior to the pandemic, Motem’s communication courses were delivered in London, Bristol, Birmingham and other major insurance hubs in the UK. To meet demand, you’ll now find online offerings – so you can still have soft skills training but via webinar format. Once restrictions allow, you’ll be able to book face-to-face training.

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After working with Melissa Kidd, the South West Premier team’s acquisition performance has significantly improved. To be more specific, three months later, the team are 61% ahead of target. And to put that into perspective, this time last year, they were only 8% ahead. We’re delighted!
Frank Mowat Regional Wealth Director, HSBC

“We began working with Motem Ltd only 6 months ago and have already seen a marked improvement in our sales team’s methods. Our conversion rate for new business has improved to a 30%+ average and resulted in the team hitting their annual target with nearly a month to run.”
Tom Forster. Divisional Director, Lycetts

“The CII has worked with Melissa since 2012 to deliver many of the soft skill elements of our learning and development programme. She speaks at many of our national conferences where her feedback is always amongst the highest and has delivered a series of webinar programmes which have been so well received we’re booking more in!”
Carly Knights, Professional Development Manager CII

“The training can easily be tailored to suit the business areas and Melissa takes ample time to understand the business objectives and adjusts the training accordingly thus making a bigger impact on the relevance and learning outcome for our staff.”
Paula Cook, Head of Client Services, Marsh

“First impressions and how you act are just important as what you have to say. Melissa’s ‘Personal Impact and Power’ workshop helped identify easy fixes to give me greater authority and confidence. Time is at a premium in my role, so I was impressed by the way the session was tailored to meet my needs. This is high-quality, cutting-edge training to improve those personal skills that can otherwise take years to develop.”
Russell Wright, Head of Retirement, Hargreaves Lansdown

“We have found that your approach to tailoring the training to be specific to insurance (and not generic) has gone down really well with the audiences. All the courses have been received really positively by all participants, with the overall Net Promoter Score results looking very strong”.
Jason Howes S.M.M Regional Manager, Midlands and South West, Allianz

Soft Skills Training and Courses

Better communication leads to better results and relationships

Motem’s soft skills courses

Sales Training

Negotiation Training

Public Speaking

Teamwork Training

Business Writing

Confidence Courses and Training

A specialist in communications training

Communication courses in London, Birmingham and Bristol

Some of Motem’s happy clients