About Melissa Kidd

I believe the quality of our lives is dependent on the quality of our communication.

Whether it’s how you talk to yourself or others – any time spent honing your communication skills, is, in my opinion, a good investment.

Soft skills are really HUMAN skills.

Technical skills will teach you how to do your job and are, of course, important. However, human skills have been overlooked. Clear communication is patchy, trust is low and yet it doesn’t have to be that way.

Developing the art of listening, connection and communication helps you to be a better human – inside and outside work.

My background is in psychology and marketing so I have an insight into what makes us tick and how listening and language can effect change.  You can read more about how it all started here.

My wealth of experience in the financial services sector has been built up largely through working with the Chartered Insurance Institute and Personal Finance Society since 2012. And today I regularly speak at conferences on the subject of communication and connection.

Prior to specialising in the finance sector, I coached employees within Coca Cola, the Royal Mail and taught within institutions such Bristol and Bath University – where I helped PhD students to articulate the value of their complex research to prospective buyers.

And before that, I worked in marketing where I won awards for my work in public relations and ability to communicate stories.

Prior to PR, I was a freelance copywriter – crafting concepts and words for websites, ads and brochures. I come from a long line of communicators. My great grandfather started an advertising agency back which passed through the Kidd family.

Helping professionals to communicate more effectively

Our ability to connect with others, build trust, manage conflict, and communicate effectively is more important than ever. Job insecurity is rife, AI is on the rise and trust in the finance sector is low. This means the value of your communication skills are at an all time high. You’ll find a range of courses, programmes and events that can help to hone your human skills.

How to get in touch

If you’re interested in my soft skills training, please get in touch.