Our soft skills courses improve your ability to connect with others, build trust, manage conflict, and communicate effectively. Developing your interpersonal skills can help to improve your results, strengthen relationships and secure your employability.
What are soft skills?
Soft skills are non-technical skills that relate to how you work. They are the skills that help you get along with others and be productive. You also use them to earn the trust and loyalty of others.
Why are soft skills important?
To give you a competitive edge: Historically, soft skills were seen as the poor cousin of hard skills – or technical skills. But just like developing a strong brand – it’s not enough to simply be technically very strong. You need to be a great communicator, people need to trust you, you need to be able to deal with conflict and work well within a team. That’s where soft skills courses and coaching comes in.
To future proof your employability: Artificial intelligence is here and may soon be able to do many technical aspects of your role. Developing skills that will be extremely hard to replace by AI, such as interpersonal skills, is a smart move. For example, the below information was taken from Skills of the Future Report:
- There is massive value in information but it requires insight, perspective and the ability to communicate well to help drive better decisions.
- In a rapidly changing environment, we must be highly flexible, able to deal with ambiguity, work across cultures and shape ourselves to new situations
- We must be life long learners with a deep appetite for the new and the ability to gain and develop new knowledge
- Everything comes from people. We will need exceptional interpersonal skills to tap into people’s talents and collaborate efficiently
Personal development courses
Personal development courses can help you to become the best version of yourself both at work and home. Challenging yourself and moving out of your comfort zone is a pre requisite to stay on top of your game. Pacing yourself so that you go at the right speed isn’t always easy, too fast and we can find ourselves overwhelmed which means that we can’t learn much of anything but going too slowly can mean that you’re not seeing the results you want.
Market conditions require you to run hard and fast, so it’s crucial that you invest in your personal and professional development. You must be able to anticipate challenges, adapt quickly and carve out time for reflection.
Online soft skills courses
Due to the current pandemic situation, several of the soft skills courses are available online. If you are interested, please get in touch using the form below. I would love to help you in your personal and professional development.
Bespoke communication courses in London, Birmingham and Bristol
I am looking forward to continuing the communication courses in London, Bristol, Birmingham and beyond once restrictions allow.
Looking for online courses?
View online soft skills courses for individuals here.
View online soft skills Corporate courses here.
Motem’s Soft Skills Courses

Make yourself Memorable
Ensure key people remember you and the value you create Why this? Our lead-generating ability is directly correlated to the way we describe our

The Secrets of Successful Business Networking
Become a more confident effective networker Why this? In today’s demanding times, the strength of our network has never been more important. But while

Fast track trust
Why this? Unfortunately the 2019 Edelman Trust Barometer reported that financial services still remains the least trusted sector of all sectors. As the bedrock

Technically speaking
7 principles for conveying complex information Why this? Scientific and technical professionals who can succinctly communicate the value of their work are at a

How to Hold a Challenging Conversation
Tools for talking when it matters most Why this? Whether it’s dealing with a challenging client, boss or team member these crucial conversations have

Influence and Persuasion
Increase your chances of getting a yes Why this? We’re all in the business of influencing and persuading. By understanding some of the science

Extraordinary Client Service
Increase loyalty through service Why this? In the highly competitive commoditised insurance market, it’s service that differentiates you, builds loyalty and creates advocates. Understanding

How to Get the Most out of Your Team
Why this? What makes successful groups excel? How do leaders of some of the most high performing cultures and teams around the world drive

How to Negotiate and Write Profitable Business
Specialist skills for insurance brokers and underwriters Why this? Negotiating is such a key part of an insurance professional’s role and yet very often

Giving and Receiving Feedback
The art and science of delivering and responding to feedback Why this? The word feedback can strike fear into many people’s hearts. And yet

How to make your communication stick
How effective is the communication you experience every day? How often have you been bored during a presentation or meeting? Had a tedious networking

How to Succeed Without your Inner Critic
Overview Many of us have an inner voice that is telling us we’re not enough – be that clever enough, successful enough, attractive enough.

Personal Impact and Power
Bringing your boldest self to your biggest challenges Why this? Our personal communication style can greatly affect how effective we are. Whether you want

Mastering sales conversations
What is this?: This is a four part online programme covering the main elements of a sales conversation. Who should attend? Account Executives and

Sales Toolkit
Mastering sales conversations toolkit: webinar programme What is this? This is a four part programme covering the main elements of a sales conversation –

Get it Write! A masterclass for Paraplanners
Helping clients to understand advisor’s recommendations is no easy task. Neither is turning dry data into messages that are straightforward and actionable. This engaging