Teamwork Training
How to reduce errors in your team when working remotely
Last week I was delivering a session for 3 managers, which was originally going to focus on how to have challenging conversations. One manager
5 ways to make yourself memorable as a CII President
This is an opportunity for you to shine, make an impact and continue the valuable work of the CII. Here are 5 tips to help
How to improve your client service
How confident are you that if you had a piece of business under attack, the level of service you offer could protect it? How resilient are your client relationships when under pressure? Hopefully you’re pretty confident that you and your colleagues do go the extra mile and your clients remain loyal. Here are 10 things that clients value.