Effective Communication

Last month I ran a session at the Paraplanner Assembly’s Big Day Out with Mel Holman from CATS on the “Three things that get

Last week I was delivering a session for 3 managers, which was originally going to focus on how to have challenging conversations. One manager

Whether you’re explaining the workings of a discounted gift trust or the ins and outs of flexible access draw downs, it’s very easy to

As we head into the festivities, which can be a time of much joy and celebration, it can also be a time of comparisons, pressure, disappointment and loneliness. A time where the critic can revel, if we are not paying attention.

George Bernard Shaw famously said: “The single biggest problem in communication is the illusion that it has taken place.” So what can we do to improve our communication? This is a big topic but you’ll find some rules which I do my utmost to follow…

This is an opportunity for you to shine, make an impact and continue the valuable work of the CII. Here are 5 tips to help

Those with better service, receive more recommendations and have more loyal customers. Your reputation is a fragile asset and needs constant attention…

Without wanting to sound like a drama queen, unless you follow up after the networking event, then everything you’ll have done up to this

Having studied what makes people and their propositions more memorable than others, I’ve come up with 7 principles that you can apply when attending networking

Yesterday was disappointing. I, as a prospective buyer, had an initial meeting with a large accountancy firm in Bristol.  The crucial part of the

There are a few simple tips and tricks you can use to make a good presentation which is engaging and inspires action