Courses

Increase loyalty through service Why this? In the highly competitive commoditised insurance market, it’s service that differentiates you, builds loyalty and creates advocates. Understanding

Increase your chances of getting a yes Why this? We’re all in the business of influencing and persuading. By understanding some of the science

Tools for talking when it matters most Why this? Whether it’s dealing with a challenging client, boss or team member these crucial conversations have

7 principles for conveying complex information Why this? Scientific and technical professionals who can succinctly communicate the value of their work are at a

Become a more confident effective networker Why this? In today’s demanding times, the strength of our network has never been more important. But while

Ensure key people remember you and the value you create Why this? Our lead-generating ability is directly correlated to the way we describe our