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Courses

Helping clients to understand advisor’s recommendations is no easy task.  Neither is turning dry data into messages that are straightforward and actionable. This engaging

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Mastering sales conversations toolkit: webinar programme What is this? This is a four part programme covering the main elements of a sales conversation –

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What is this?: This is a four part online programme covering the main elements of a sales conversation. Who should attend? Account Executives and

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Bringing your boldest self to your biggest challenges Why this? Our personal communication style can greatly affect how effective we are. Whether you want

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Overview Many of us have an inner voice that is telling us we’re not enough – be that clever enough, successful enough, attractive enough.

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How effective is the communication you experience every day? How often have you been bored during a presentation or meeting? Had a tedious networking

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The art and science of delivering and responding to feedback Why this? The word feedback can strike fear into many people’s hearts.  And yet

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Specialist skills for insurance brokers and underwriters Why this? Negotiating is such a key part of an insurance professional’s role and yet very often

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Why this? What makes successful groups excel? How do leaders of some of the most high performing cultures and teams around the world drive

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Increase loyalty through service Why this? In the highly competitive commoditised insurance market, it’s service that differentiates you, builds loyalty and creates advocates. Understanding

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Increase your chances of getting a yes Why this? We’re all in the business of influencing and persuading. By understanding some of the science

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Tools for talking when it matters most Why this? Whether it’s dealing with a challenging client, boss or team member these crucial conversations have

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